FAQ
Explore with Confidence:
Your Guide to Shipping, Returns, and More at Pilchuck Outfitters
Frequently Asked Questions
Venture into the heart of the Pacific Northwest with gear as legendary as Bigfoot himself. Pilchuck Outfitters equips you for every adventure with designs inspired by the wild, untamed beauty of the Cascade Mountains. Embrace the mystery, tread boldly, and make your mark on the world with clothing that's as fearless as you are. Gear up with Pilchuck, where the spirit of adventure is as large as the footprints you'll leave behind.
Our products are inspired by the Pacific Northwest's rugged beauty, designed for durability and style. By choosing us, you're not just buying clothing; you're embracing the outdoor spirit and supporting local businesses.
Pilchuck Outfitters specializes in selling clothing inspired by the Pacific Northwest, including heavy blend hooded sweatshirts, distressed caps, ultra cotton long sleeve tees, crewneck sweatshirts, and heavy cotton tees. Their collections feature unique designs related to themes such as Bigfoot, iconic peaks, the color blue reminiscent of the Pacific, road trips, and trail maps. They also support local businesses by offering branded clothing from local companies like Hookline Espresso, Pac-Dance, Roast'n Coffee Co., Granite Falls Tigers, and Lake Stevens Vikings.
Our designs capture the essence of the PNW, from its iconic peaks to its legendary folklore. Each piece tells a story, making you part of the region's adventurous spirit.
No minimums. Also, no maximum. Orders are printed and shipped after order comes in. This allows us to expand our collections and keep your costs down.
Sustainability is a core part of our mission. We are constantly exploring eco-friendly options to ensure our products not only look good but are also kind to the planet.
Shipping
We offer various shipping options to suit your needs, including standard, expedited, and priority shipping, ensuring your order arrives when you need it.
Expect a processing time of approximately 3-7 business days for your order.
We've teamed up with industry leaders to ship your products all over the world.
Once your order is shipped, you'll receive a tracking number via email. Use this to track your order's progress on our website.
Returns & Exchanges
We accept returns within 30 days of purchase. Items must be in original condition. Some exclusions apply, so please check our return policy page.
For exchanges, please return the original item for a refund and place a new order for the item you want.
Supporting Local Businesses
Yes! We offer exclusive merchandise from local favorites like Hookline Espresso and Roast'n Coffee Co., making it easy to show your support for local PNW businesses.
Absolutely! Our team offers custom graphic design services to bring your vision to life. Whether for corporate wear or a special event, we'll create something unique.
Yes, we can set up a dedicated page for your business or group, making it easy for your customers or members to order directly from us. Let's collaborate to simplify your apparel needs.
Other Common Questions
Our customer service team is available via email, phone, or live chat. Visit our contact page for more information.
We accept major credit cards, PayPal, and other digital wallets. Payment options are displayed at checkout.
Co-Creating the Spirit of the PNW: Your Designs, Our Platform
At Pilchuck Outfitters, we're not just about showcasing the beauty and culture of the Pacific Northwest; we're also about collaboration and community creativity. That's why we invite our customers to submit their own design ideas for potential inclusion in our product lineup. If you have a design that captures the essence of the PNW, from its majestic landscapes to its urban vibes, we want to hear from you. It's your chance to see your vision come to life and be worn by fellow adventurers and locals alike. Together, let's craft the next iconic piece that celebrates our unique region.